How to advance diversity and equity in public transit

How to advance diversity and equity in public transit

10 Areas to Define in your Language Access Plan Public transit is a major component of urban life. On any given weekday in the United States, city dwellers will board buses, light rails, subways, and other forms of public transportation around 34 million times,...
How to Work with Sign Language Interpreters

How to Work with Sign Language Interpreters

A sign language interpreter communicates between people who are deaf or hard-of-hearing and those who have hearing. A sign language interpreter may be useful or required in many different settings, including healthcare, education, court, an office or other situations....
Legal Interpreters: How to Understand Their Qualifications

Legal Interpreters: How to Understand Their Qualifications

For individuals who are limited English proficient (LEP) or Deaf/hard-of-hearing  and need to participate in a court hearing, they have the right to an interpreter in federal, state, and local courts. An interpreter is required to protect one’s basic constitutional...
Reducing Language Barriers in Healthcare 

Reducing Language Barriers in Healthcare 

Language barriers can come in many forms, and reducing language barriers in healthcare needs to be innovative and detailed. Immigrants and limited English proficient (LEP) individuals have historically been marginalized and discriminated against due to accents or...
How to Create Equitable Healthcare through Telehealth

How to Create Equitable Healthcare through Telehealth

Telehealth services can increase equitable healthcare or exacerbate disparities. Telehealth services needs grew exponentially during the pandemic: the number of Medicare visits handled through telehealth increased 63-fold, from 840,000 in 2019 to 52.7 million in 2020....