Translation and interpretation are a key part of making sure that government services and programs are accessible to everyone who lives in the United States, regardless of their linguistic background. But government agencies often work on a tight budget, and...
For millions of immigrants and refugees living in the United States, navigating essential federal programs poses quite a challenge. Individuals with limited English proficiency (LEP) often struggle to access critical services like Medicare — even though these agencies...
Clear, effective communication between healthcare providers and their patients is essential for improving health outcomes, especially within minority communities. However, the path to understanding isn’t always straightforward. While speaking the same language as your...
Although this year’s presidential election has come to a close, there are still plenty more elections on the horizon to prepare for: With local elections coming up all across the country and midterm elections in 2026, poll workers are sure to remain busy. As election...
Health insurance providers have to work with extremely tight timelines to ensure that patients receive communications and letters about their plans in a timely fashion. Since California’s Department of Health Care Services issued APL 21-011 in 2022, California’s...
